Fashions and fashion design are trademarks of Italy. Therefore, in the business world, good clothes are a signature of success. Men should wear fashionable, high quality suits. Shirts may be colored or pin-striped, and they should be paired with an Italian designer tie. Women dress in quiet, expensive elegance.
Foreign businessmen/women should be punctual for business appointments, although the Italian executive may not be.
Handshakes are common for both sexes, and may include grasping the arm with the other hand.
Italians often have two different business cards, one with business credentials for formal relationships, and another with personal information for less formal relationships. Do not exchange business cards at social occasions; but it is the norm at business functions and meetings.
When entering a business function, the most senior or eldest person present should always be given special treatment.
At social gatherings, it is considered insulting to ask someone you have just met about their profession. Good conversational topics include Italian culture, art, food, wine, family, and films. Avoid talking about religion, politics, and World War II.
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