Australia Post is government-owned and has a monopoly over standard letter delivery (addressed letters less than 250 grams and less than 4 times the standard letter rate), the organization’s activities outside standard letter delivery have become steadily more entrepreneurial, selling a wide range of nominally postal-related goods such as cards, gifts, and stationery as well as Money Orders and Travellers Cheques. However, perhaps its biggest non-traditional business has been its bill payments service, where a large selection of financial institutions, insurance companies, government departments, utility companies, and others support transactions through Australia Post’s extensive branch network. Australia Post also provides an express, overnight delivery service, which ensures next day delivery to most Australian address at reasonable cost. Other postal services include a private post box service which are located at Post Offices, and a mail redirection service.
Typically, the address should be written in three lines:
The top line should contain the recipient’s name
The second last line should contain the number and name of the street, or PO Box or locked bag number if applicable
The last line should contain the place name or post office of delivery, State or Territory abbreviation and postcode. This line should be printed in capitals without punctuation or underlining. For overseas mail the country name should be in capitals on the bottom line. The postcode should be the last item in the address.
Post Offices are open from 9 a.m. to 5 p.m. on weekdays while some branches open on weekends. All domestic mail usually arrives within one to five days, depending on the distance. Express Post, for which a special yellow and white envelope needs to be purchased, guarantees next-day delivery in certain areas of Australia. Airmail will take from five to ten days to reach most countries. International Courier will reach nearly all overseas destinations within two to three days, whereas Express Post International takes four to five days.